Mismatch: How Inclusion Shapes Design

What does the world look like through the lens of total inclusion? When we optimize a product or service for a specific user with specific needs, we invite an opportunity for the use of radical imagination and expand our scope for user capability and meaningful contribution. In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods— designing objects with rather than for excluded users— can create elegant solutions that work well and benefit all. Kat Holmes uncovers how an intersectional design approach can lead to innovation and growth, drawing on a list of fascinating examples that illustrate how cycles of exclusion can be broken and lead us toward a more interactive world. By Kat Holmes

Used book in great condition.